DELIVERY INFORMATION

Plant Philosophy has a Sydney based delivery service. Online orders will only be shipped to Sydney metropolitan addresses. If you require an interstate delivery, please contact us.

 

Delivery Times
Orders will be delivered within 5 business days between the hours of 10:00am and 3:00pm. Once you place your order, we will be in touch to schedule a delivery time with you. If you have special requirements for the date or time of delivery, please contact us before placing your order so we can ensure that your requirements can be met.

 

Difficult Access
Please ensure you advise our team if you have difficult delivery access such as stairs, apartments, etc. You can do this when we call to schedule the delivery.

 

Unattended & Missed Deliveries
If you are unable to be home to accept delivery, please advise our team if there is a safe space to leave your order such as an accessible backyard. While we take every care to make sure that your delivery is left in a safe, secure and weather-proof location, Plant Philosophy will not be held liable if this method of delivery is chosen and your order is subsequently damaged or goes missing.

If you miss your delivery window, you can opt to have your order left unattended at your address or we can schedule another delivery. There will be additional delivery charges should you miss your scheduled delivery.